Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that gaming should be enjoyed as a form of entertainment only. Gambling should never be considered a way to earn money or solve financial problems. It is important to approach gaming with a clear mindset and realistic expectations. Always remember that the house has an edge, and there is no guaranteed way to win.
Please gamble responsibly and within your means. Set strict limits on both time and money spent, and never chase losses or bet money you cannot afford to lose.
Age Verification
You must be at least 18 years of age or the legal age for gambling in your jurisdiction to use Parimatch's services. In India, the legal age for gambling is 18 years. We are committed to preventing underage gambling and will take all necessary steps to verify your age before allowing you to participate in any gaming activities.
If you are below the legal age, please do not attempt to register or use our platform. Parents and guardians are encouraged to monitor their children's online activities and discuss the risks of gambling.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and may affect your financial, emotional, and social well-being. Please be aware of the following warning signs:
- Chasing Losses: Trying to recover lost money by gambling more frequently or with larger stakes
- Loss of Control: Unable to stop gambling or stick to predetermined limits
- Hiding Gambling Activity: Concealing the extent of your gambling from family or friends
- Gambling with Borrowed Money: Using loans, credit cards, or borrowed funds to gamble
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Increasing Amounts: Needing to wager larger amounts to feel the same excitement
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Financial Difficulties: Running into debt or financial problems due to gambling
- Lying About Gambling: Being dishonest with others about the time or money spent on gambling
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Features
Parimatch provides several tools to help you maintain control over your gaming habits:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly) to control your spending
- Loss Limits: Establish a maximum amount of losses you are willing to accept within a specified period
- Session Time Limits: Set automatic session timeouts to remind you to take breaks and limit your playing time
- Reality Checks: Receive periodic reminders during your gaming session about the time and money you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you cannot control your gambling. This will prevent you from accessing the platform for the duration you specify
To activate any of these tools, please visit your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
India
- All India Gaming Federation (AIGF) – Promotes responsible gaming standards in India
- iCall Emotional Counseling – Provides free emotional support and counseling (Phone: 9152987821)
International Organizations
- GamCare (United Kingdom) – www.gamcare.org.uk – Free and confidential support and counseling
- GamStop (United Kingdom) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Professional counseling and support
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Resources and support services
- National Council on Problem Gambling (United States) – www.ncpgambling.org – Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information and resources on responsible gambling
These organizations offer confidential support, counseling, and resources at no cost. Do not hesitate to reach out if you need help.
If You Need Help
Problem gambling is a serious issue that can have lasting consequences on your life, relationships, and finances. If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support—trained professionals are available to help you regain control.
Contact one of the support organizations listed above today. Your well-being is our priority, and we encourage you to use the self-help tools available on our platform. Remember, you are not alone, and help is always available.